Welcome to the New Salesgenie!

Next Gen Genie is a modernized, cloud-hosted version of Salesgenie.

We’ve completely revamped the user interface ensuring it’s more intuitive and user-friendly. Design enhancements and improved navigation will help you find your perfect audience more efficiently, saving you time and effort.

The updated version of Salesgenie will be available to customers starting late 2023.

Nothing! We will upgrade your current Salesgenie account automatically. You will be notified prior to your upgrade via email with your planned upgrade date.

We understand the significance of uninterrupted service and are trying to schedule upgrades during off-peak hours to reduce the impact on your productivity. Any necessary maintenance windows will be communicated to you well in advance.

Unfortunately, access to the old version of Salesgenie will be discontinued. We understand that change can sometimes be challenging but we assure you that the new version offers significant benefits and improvements that will enhance your overall experience.

You can continue to login through dataaxlegenie.com using your existing login credentials.

All you need is access to the internet! There are no additional system requirements or software installations. You can access our platform from any device with an internet connection and start using it right away. It’s that easy!

The upgraded platform is designed to be more user-friendly and no technical expertise is required.

No! You’ll continue to pay only your existing subscription pricing. All new features and enhancements are included in your current plan. There are also no additional fees or charges for the upgrade.

No, there are no changes to your subscription pricing. You’ll continue to pay the same rate as before, and all the benefits of the upgraded platform will be available to you at no additional cost. We value your loyalty, and this upgrade is our way of enhancing your experience without affecting your subscription fees.

Please note that with the upcoming release, our current 3rd party integrations will not be compatible. However, we are actively working on making them available in a later release. Rest assured, we will provide you with the best possible experience, and our team is diligently working on ensuring seamless compatibility with your integrations.

In future releases, we will be introducing seamless integration with Salesforce, MS Dynamics, and Client API (Application Programming Interface). This means you will be able to connect and sync data effortlessly between our platform and these popular tools. Our goal is to provide you with a more streamlined workflow and enhanced productivity.

For detailed instructions and helpful tutorials, please click here* to access our collection of instructional videos. These resources will guide you through the various features and functionalities of our product, helping you make the most of your experience.

1. For any assistance or questions, please contact our dedicated support team. You can reach us via:

• Chat: Click the chat icon on our website to chat with a support representative in real-time.
• Phone: Call our support hotline at [support phone number].
• Email: Send us an email at [support email address].

1. To schedule a training session or webinar, please contact us through any of the following methods:

• Chat: Click the chat icon on our website to chat with a support representative in real-time.
• Phone: Call our support hotline at [support phone number].
• Email: Send us an email at [support email address].

1. We are making many upgrades to Salesgenie, including:

• User Interface (UI) Improvements: Changes were made to the user interface to make it more intuitive, user-friendly, and aesthetically pleasing.
• Performance Enhancements: Optimizations were implemented to improve the product’s speed, responsiveness, and overall performance.
• Mobile Compatibility: We are working toward an improved mobile compatibility to ensure the product works seamlessly on various mobile devices and platforms.
• User Onboarding and FTUE (First Time User Experience): Improvements to user onboarding processes and coach marks to facilitate a smooth user experience.
• Feature updates: New features and functionalities are added to enhance the capabilities of the product and provide additional value to users.

1. Upgrades to Salesgenie were made for several reasons, including:

• Product improvements to enhance the site’s functionality, user experience, and performance.
• Security enhancements to prevent potential security risks and protect data.
• New features and functionalities to stay competitive and meet customer expectations.
• Compatibility updates to remain compatible with the latest operating systems and browsers.
• Scalability to ensure the site can continue to handle increased traffic and usage.
• Competitive advantage to innovate and evolve our site to outperform competitors.
• With the evolution of companies’ business goals and strategies, changes have been made to help align with new objectives.